Only a nominal amount of coins are stored in hot wallets. Most of our customer funds are securely stored and protected in cold, offline wallets.
Strict multi-signature security policies for our cold wallets ensure that your funds cannot be accessed without the approval of multiple parties, reducing the risk from a single point of compromise.
Customer assets are kept separate and properly isolated from the company’s operational funds. This means that we never use your funds without your direct and specific instructions.
All employees are required to use VPN to access internal systems and cloud resources.
MDM solutions are implemented on all corporate devices to ensure that they are secure and compliant with our security policies.
All employees are required to use secure password managers, mandatory periodic credentials update, and enable 2FA wherever possible.
We value your help in identifying security issues. If you believe you have found a security vulnerability in our system, please contact us at [email protected]. Rewards may be awarded for qualifying reports.